Store Policy

About Us

Flora & Flour specializes in a wide range of stylish and practical products including sports water bottles, glass tumblers, plastic cups, coffee mugs, and essential home goods. We are committed to delivering quality products with fast, friendly service.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a shipping notification with tracking details once your order has been dispatched.

Shipping Policy

We offer free standard shipping within the USA and Europe. Estimated delivery times:

• USA: Within 7 business days from shipment
• Europe: Within 15 business days from shipment
• Other countries: International shipping is available; delivery times vary by location.

Customs duties and taxes (including VAT) for international shipments are the responsibility of the customer.

Returns & Exchanges

We accept returns within 14 days of delivery. Items must be unused and in their original packaging. Please contact us before returning any item to receive return instructions.

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a few business days.

Privacy & Security

Your personal information is handled with care and protected under our privacy policy. We never share or sell your data to third parties. For complete details, please refer to our full Privacy Policy.

Contact Us

If you have any questions about your order, our products, or store policies, feel free to contact us:

• Email: sale@funspx.com
• Phone: +1 (262) 346-1122
• Address: 1725 Longleaf Drive, Saint Cloud, FL 34769
• Company Name: FLORA&FLOUR LLC